System Overview & Capabilities
Modern investigations in facility operations depend on finding links between calls and outside groups. The Jailsoft Call Monitoring and Recording tool provides forensic investigation units with advanced sound tools. Going beyond standard loops, the system checks caller voices against a central voice register.
If a caller uses another resident's ID PIN to make a call, our voice check engine spots the difference instantly, flagging the session for supervision. The platform's smart translation tool converts conversations into search-ready texts, letting investigators locate flagged terms across thousands of hours of audio recordings.
To protect legal rights, the database automatically filters out and blocks recordings of pre-registered legal defense lines. This ensures compliance with attorney-client privilege guidelines while keeping other security monitoring tools active.
Included Enterprise Features
- ✓Voice check engines that flag when call voices do not match selected PINs
- ✓Speech translation systems that convert multi-language audio to searchable text
- ✓Interactive graphs showing connection grids between callers and outside contacts
- ✓Attorney-client privilege filters that block legal call recordings automatically
