Inmate Calling Platform

Detention centers require secure phone loops that allow personal connections while protecting public safety. The Jailsoft Inmate Calling Platform provides facilities with highly audited voice arrays. Incorporating voice recognition, automated keyword filtering, and call limits, the platform stops facilities from being used in lockup coordination or threats.

The system checks numbers before dialing, blocking calls to active victims, court staff, or unregistered contacts. Once connected, automated speech engines check conversation streams for flagged terms, highlighting active records if security concerns arise. Security staff can then listen to live sessions or check recordings later.

Each call logs full metadata, including dialed numbers, times, and call duration. This provides investigators with clear connection maps, improving public safety while giving residents reliable calling options.